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MACS

mercator Airport Control System

MACS is an integrated check-in and advanced load planning system for airport and airline operations. The easy-check-in features enable check-in agents to concentrate on the customer and service provided - not on the system.

The actual check-in process is just a few entries, enabling agents to spend minimal time on transactions. MACS is integrated with over 35 departure control systems (DCS) enabling seamless handling of passengers from one airline to another, through airports, minimising connecting time and maximising passenger throughput. For weight and balance, MACS has Advanced Load Planning features which enable more efficient planning and distribution of cargo loads which, in turn, optimise payload uplift.

mercator's DCS is hosted from twin data-centres in Dubai, providing a modern check-in and load control system for the world's leading airlines. Through a continuous programme of developments and enhancements, MACS is kept up-to-date with the rapidly changing airport industry, maintaining its leadership position.

Integration with Reservations
MACS integrated with MARS (mercator's Airline Reservations System) is a powerful sales and services tool enabling reservations and seat assignment all the way through to flight closure time. Post-flight departure updates are also available for customer service and revenue management purposes.

Easy check-in allows fast and efficient passenger check-in

Over 35 Inter Airline Through Check-In (IATCI) links reduce the need for staff at transfer desks

Advanced Load Planning (ALP) facilitates the handling of widebody aircraft

Online help reduces training time and need for manuals

Full Electronic Ticketing functionalities with over 130 Interline Electronic Ticket (IET) partners

An in-house e-ticketing Non-MACS solution is also provided at stations where MACS is not hosted

Aviation Security
Aviation security is a key feature of MACS. The solution will check the names of passengers against the various lists (No-fly, Selectee, and Prevent-departure lists) provided by the U.S. MACS also has controls so that alerts are sent to agents in order to prevent processing passengers with a positive match.

Baggage Handling
MACS is specially designed to manage the baggage reconciliation process with interfacing capability to in-house BRS systems. MACS can also produce and receive all relevant BSM messages to communicate with an external BRS and other DCS systems.It processes incoming Baggage Processing Messages (BPMs) and also dispatches Baggage Not Seen (BNS) messages to down line stations.

Connectivity / Interfaces
MACS is connected to many other external systems such as:
   World-tracer
   TIMatic
   ACARS (with data directly to the aircraft)
   ETAS (for Australia)
   Worldspan (for excess baggage quotes)

Access
MACS is available on various platforms including:
   SITA CUTE - OS2/NT Pure/NT plus/NT Lite
   ARINC iMUSE
   RESA CREWS
   Videcom RTB emulation
   mercator CCP

MACS can also be accessed via the mercator D-MACS product or using a dumb terminal.

Graphical User Interface Support
MACS is available through the following GUIs:

DMACS GUI	Dubai, Karachi
SMILE SATS	Singapore
Genie	Hong Kong, Dhaka, Frankfurt
CLF	London Heathrow, Japan
SEATS	Riyadh, Jeddah
UNISYS CKA CIAS	Singapore

Immigration
MACS complies with all the latest immigration requirements on AQQ, ESTA, API (US and UN EDIFACT versions), and APP for both passengers and crew.It also facilitates PNR/DCS controlled access and dispatches hajj manifests.

Data Warehousing
The data warehouse can be accessed to retrieve data to generate various reports. This information can help monitor trends, analyse flights, passenger profiles, and agent productivity.

Key Functional Features
   Fully compliant with the AHM092 industry standard
   Integrated with MARS to provide a seamless service
   Easy Check-In enables faster processing
   Simply through check-in process
   Other easy identification check-in from lists and through-PNRs
   Extensive support for codeshare requirements
   Advanced Load Planning for efficiently planning a widebody aircraft
   Inter Airline through Check-In, with the availability of over 30 links to all major DCS systems
   Flexible through check-in to other DCS systems, with more than 95% success rate
   Built-in Baggage Reconciliation System
   Advanced support for ATBs and 2D barcodes
   Connection control and Advanced Transfer Passenger functions (TP), a major requirement for hub airports
   Automated processing of load messages for transit flights
   Estimate Zero Fuel weight dispatch and Unit Weight Summary (UWS) processing fully automated
   Radio Load sheet through ACARS
   Frequent Flyer Program (FFP) tracking also for PNL-handled airlines
   Handles variable fuel densities for weight and balance
   Better support for ground fuel transfer (e.g. A310)
   PNL-based editing fully automated
   Fully automated catering order process
   Fully automated General Declaration (GD), including dispatch of API data in compliance with government authorities
   Movement messages can be generated for both send and receive process
   Ability to accommodate aircraft up to 999 rows and 15 seats per row
   Electronic Ticketing is fully supported:online, interline (including IET), ET/GHA, EK Non-MACS
   Connection to CUSS self-service kiosks
   Internet check-in
   Check-in on internet enabled smartphones
   Capability to handle all types of aircraft including Boeing 747 freighters and Antonov 124s
   Can handle pieces and weight (including hand baggage) concept for passenger baggage handling