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TESTIMONIALS
"This is one of the biggest IT projects we've ever tackled. mercator's hard work and expertise with the Oracle E-Business Suite has enabled us to transform the work of our Finance and HR departments."
Simon Fox
Director Information Technology 

 

"mercator's cargo IT solution will enable us to consolidate our position at the forefront of the industry in terms of innovation and focus on the needs of specific niches. We were not looking for a supplier but for a partner, and we believe we have found a best-in-class solution with mercator, who have a proven track record of development and implementation."

Oliver Evans
Chief Cargo Officer 

 

"We have been impressed by the skills and knowledge base available within mercator. The dedication and professionalism shown by their consultants during our solution definition study has given us every confidence that this project will give BAWC a solid platform for cargo revenue accounting as the business grows and develops"
Eddie Eldridge
Cargo Planning Revenue Manager 

 

"We operate in a very tough, competitive market, and it is vital that we have the tightest possible control over our finances. RAPID gives us this control, and delivers the kind of management information that we need as we expand our operations internationally."
Peter Luethi
Chief Operating Officer 

 

"CRIS is a state-of-the-art loyalty tool. It has enabled Club Premier to catch up with the largest FFP's in the world in terms of program attributes and is now serving as the base for implementing innovative product elements to accelerate our growth into a coalition loyalty company. We are working closely with mercator to keep CRIS on the cutting edge of loyalty technology.

Among the many strengths of CRIS are; easy integration with other systems, operational efficiency in customer service and a meticulous and service-oriented support team. I highly recommend CRIS to anyone who wants to have a competitive technology solution in the loyalty space."

Jeremy Rabe
Chief Executive Officer 

 

"Thanks to Mercator we have more variety to offer our passengers, and can deliver a truly world-class service. The implementation was completed ahead of schedule and under budget, and we're now ready to enjoy the benefits with our customers."
HH Sheikh Talal Mubarak Al-Sabah
Director General 

 

"Our business is growing rapidly and we need to clear the way for informed strategic decisions. RAPID Cargo allows us to do just this and helps us to compete more effectively. This is yet another milestone in our continual quest towards improving the financial management of MASkargo."
Dato JJ Ong
Senior General Manager 

 

"The CRIS application, along with the team responsible for its continued development, has proved to be indispensable not only to the Skywards team but to the continued success of the Programme worldwide. This has been confirmed by numerous awards Skywards has won to date, including the 'Innovation Awards 2010' for the Skywards 'Miles Accelerator'' product.

This would not have been possible without the capabilities of CRIS, which have been developed to work seamlessly with a multitude of systems (Approx. 33 different system interfaces) used across the Emirates Group including our innovative in-flight system, KIS.

Thanks to the latest version of CRIS and its dashboard view, we are able to cater to our Skywards members wherever they may be along their journey with Emirates, thus providing a consistent service with unparalleled ease. We would not hesitate to recommend the CRIS product to any business aspiring to reach beyond the realms of their imagination!"

Brian Labelle
Senior Vice President, Skywards 

 

"Revenue accounting is becoming an invaluable marketing and sales tool for many international airlines. We are confident that RAPID will enable us to maximise commercial opportunities within the air transport industry as never before"
Nelson Chong
Financial Director 

 

"Mercator designed a single network to handle both wired and wireless capability, and introduced voice over IP telephony integrated to the building management system - significantly reducing operational costs."
Nigel Hopkins
Executive Vice President Service Departments 

 

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